THE PSYCHOLOGY OF MANAGEMENT
THE MACMILLAN COMPANY NEW YORK * BOSTON * CHICAGO * DALLAS ATLANTA * SAN FRANCISCO
MACMILLAN & CO., LIMITED LONDON * BOMBAY * CALCUTTA MELBOURNE
THE MACMILLAN CO. OF CANADA, LTD. TORONTO
THE PSYCHOLOGY OF MANAGEMENT
_The Function of the Mind in Determining, Teaching and Installing Methods of Least Waste_
BY L.M. GILBRETH, PH.D.
New York THE MACMILLAN COMPANY 1921
1914, BY THE MACMILLAN COMPANY
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Set up and electrotyped. Published March, 1914
TO MY FATHER AND MOTHER
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CONTENTS
CHAPTER I PAGE
DESCRIPTION AND GENERAL OUTLINE OF THE PSYCHOLOGY OF MANAGEMENT ............................................. 1
Definition of Psychology of Management--Importance of the Subject--Purpose of this Book--Definition of Management--The Three Types of Management--Possible Psychological Studies of Management--Plan of Psychological Study Here Used--Underlying Ideas or Divisions of Scientific Management--Outline of Method of Investigation--Conclusions to be Reached.
CHAPTER II
INDIVIDUALITY ............................................... 21
Definition of Individuality--Place of Individuality in Psychology--Individuality Under Traditional Management--Individuality Under Transitory Management--Individuality Under Scientific Management--Selection of Workers--Separating Output--Recording Output Separately--Individual Tasks--Individual Instruction Cards--Individual Teaching--Individual Incentives--Individual Welfare--Summary: (a) Effect of Individuality upon Work; (b) Effect of Individuality upon Worker.